Frequently Asked Questions
For new patients, please use this secure form to make an appointment.
Depending on your insurance, you may need a referral from your primary care physician, but many patients can make appointments with us without referrals.
Please bring your accurate medication list, drivers license, insurance information, appropriate patient forms (you can also upload the forms, or fill them out when you arrive).
Please also bring or upload any past records you would like us to review, in particular previous endoscopy reports, imaging reports or laboratory reports. If you would like to fax us your information, please do so at 903-558-2225.
You can take a photo of your insurance cards and upload them at this link:
If you'd like to upload any paperwork you can do so at the link below. You may upload any previous records or New Patient Paperwork in the specified areas.
During your clinic visit, you will see our medical assistant and give her a brief summary of your symptoms, and then see Dr. Ebrahim for your full visit. Then we will create a plan for your care.
If you need a procedure, this will not be on the same day as your clinic visit and will be scheduled for a later date.
Please call the office at 903-558-2222 and leave a message with one of our medical assistants. We will return your call in a timely manner. We are often not able to answer phone calls immediately as we are doing procedures or seeing patients in the office.
We can be reached during business hours at 903-558-2222. If you are experiencing a medical emergency, dial 9-1-1.
This is the amount you must pay during each visit with your physician. The amount may vary from one insurance to another, and from one year to the next. Often the amount is noted on your insurance card. The copay is required by your insurance company and payment is required at the time of your office visit.
This is an amount you need to pay out of pocket in its entirety at the beginning of the year. This may apply to certain insurances and does apply to Medicare beneficiaries. For Medicare beneficiaries, secondary insurance may or may not pick up the deductible. Our staff will help you with filing your insurance as necessary.
A screening colonoscopy is usually ordered by your PCP to help screen for and prevent colon cancer. A diagnostic colonoscopy is a colonoscopy performed to look for abnormalities in your colon. It is also considered a diagnostic colonoscopy if we are doing a colonoscopy for a positive stool test (such as Cologuard or blood in the stool).
If your colonoscopy has been scheduled for a screening (i.e., you have no symptoms with your bowels*), and your doctor finds a polyp or tissue that has to be removed during the procedure, this colonoscopy is no longer considered a screening procedure. It is considered a surgical procedure and your insurance benefits may change. It is your responsibility to check with your insurance company prior to your procedure date to assure that you understand your insurance benefits and coverage.
*Symptoms such as change in bowel habits, diarrhea, constipation, bleeding, anemia etc.